The Blog of Serafina Consulting

LinkedIn for Fundraising? A Word of Caution

2/15/2017

An article in Albuquerque Business First today touts the use of LinkedIn as a free, easy relationship mapping tool to prospect for major gifts. While it’s not the worst fundraising advice I’ve ever heard (in a category of journalism that can often range from the tone deaf to the truly misleading), it is flawed. Here are a few reasons why you shouldn’t over-rely on LinkedIn for this task, especially for gifts that trustees will solicit:

It’s a free tool, and to a fair extent, you get what you pay for. Why? Lots of people on the site are connection collectors who accept less than meaningful links to increase their number. Call it social media ego or just plain friendliness. It’s going to cost you a huge amount of time to research and eventually weed out feeble connections that should never be considered for a $5,000 first-time campaign gift.

LinkedIn tells everyone when their profile has been viewed and by whom. Potentially makes that solicitation meeting just a little more awkward, doesn’t it?

Prospect research and relationship mapping are time intensive with any tool, and your endgame here is having a trustee successfully solicit a friend. You want to home in on quality connections like a heat-seeking missile, while ensuring that the trustee feels 100% in the driver’s seat the entire time.

So my advice – whether you have a consultant or are doing this solo – is that the quickest, most effective method is still a largely human-centered one:

Develop your wish list of dream prospects for your project. They will need to have both the dollars and the affinity for your cause. Finding them in programs and annual reports is great, but nothing is more valuable than beginning with your own database of past donors.

Request a prospect meeting with your trustee. Tell them it will definitely take an hour, and ask them to export and bring the list of their LinkedIn contacts. (Instructions here.) If they decline to do this, it’s probably telling. Ask if they have other contact lists, including board lists from their other top priority organizations, to bring.

You have two lists to review during the meeting: your dream list and their contact list. They will automatically gravitate to the names that they would feel good about soliciting. My experience is that several more names will come up that aren’t on either list –- the real value of this conversation is jogging your trustee’s memory about who might be a good fit.

Ideally you want to identify 5-10 people they could solicit. Now delve into who those people are, what size and type of gift they might give if really energized, and sketch out a plan to cultivate and ask them. At a minimum, this should involve the trustee inviting each prospect in to experience firsthand the current work that you do, followed by an in-person solicitation in the weeks after.

Make certain your trustee understands the true nature of peer-to-peer giving: They can only solicit gifts of the same size or less than they themselves have committed to the project. If they’re close to a prospect that can afford to give far more than themselves, you will need to find a partner they can co-solicit with who is in that same target giving level. Call it law of the jungle or good manners, breaking this one can result in serious offense to your prospect that can potentially be irreparable.

Ideally every trustee should go through this process before you make the final decision about whom should solicit whom. Gather all the relationship data and determine which trustee is most likely to maximize support from each prospect – in terms of giving and strength of relationship. In many cases, two trustees can make an excellent co-soliciting team. The more energetic and enthusiastic the team, the better.

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How to Write the Perfect Donor Bio

1/15/2017

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Here's my outline for a thorough yet succinct major gifts donor bio. It's universally useful and not too fussy. I use it constantly.

Primary Names
Aliases (include nicknames and maiden names)
Record number in your database
Contact info
Photo

Relationship with Your Organization
•   How they became connected to your organization
•   Years of involvement, key groups and leadership roles
•   Current donor status
•   Key relationships within your organization, especially board
•   Two sentence max summary on last key contact with organization

Professional and Civic Background
•   Companies and leadership roles
•   Important business info, especially newsworthy events
•   Involvement in other nonprofits or civic groups
•   Giving to other organizations (quick to read chart form is ideal)
•   Schools attended, alumni roles

Family and Personal Background
•   Key family members and relevant history
•   Spouse, basics about children
•   Residences
•   Interests, hobbies not otherwise covered
•   Anything else important that didn’t fit in above

Optional: Possible Interest Areas
•   Briefly identify 3-4 possible interest areas within your organization

Footer: Your name, date, and possibly list key sources

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AFP Major Gifts Session Documents

LinkedIn for Fundraising? A Word of Caution

How to Write the Perfect Donor Bio

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